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Successfully Providing the Best Banking Solution for over 10 years

ABOUT US

We stand for everyone

Citi Castle Trust® is a federally chartered savings bank headquartered in Sweden. 

As a recognized leader in the industry, Citi Castle Trust has been named among the top community banks and thrifts and the top-performing mid-sized banks in the nation. Though we’re receiving attention across the New York, United States for what we do, our focus is and always has been on our customers.

To be a leading bank in the World, supporting the development of small businesses and financial inclusion around the world.

The mission of Citi Castle Trust  is to contribute to the sustainable development of the international banking sector by providing responsible financial services and solutions to households and micro, small and medium enterprises, using internationally recognized best banking practices. We are committed to delivering value for our clients, shareholders, employees, and society at large. The mission is based on our values: integrity and openness, professionalism, commitment to customers, team work, and social and environmental responsibility.

  • Integrity and honesty
    We will always take the high road by practicing the utmost ethical standards, and by honoring our commitments. We are dedicated to the practice of choosing to be forthright and honest; this is who we are.
  • Relationships
    We seek to establish mutually beneficial, caring relationships based on trust and the desire for mutual success.
  • Respect
    We consistently seek to treat others as we want to be treated.
  • Loyalty
    With pride and dedication, we are committed to staying together through thick and thin. We are a family that cares for each other.
  • Hard work
    We are dedicated to go above and beyond with commitment to consistently provide the Citi Castle Trust difference.
  • Teamwork
    We promote and support a diverse, yet unified team. We work as a team to meet our common goals.
  • Community
    We embed ourselves in our communities and we take their needs very seriously. We recognize our responsibility to be active participants in our local communities.
  • Confidentiality
    As a community bank, our very existence depends on our ability to protect and guard our customers’ sensitive information. There is zero tolerance for any breach of confidentiality.
  • Independence
    We fervently believe that as an independent bank, with strong employee ownership, we best serve our customers, communities, and shareholders.
  • Accountability
    We accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance in all our decisions and actions.
  • Pursue Excellence
    We will cultivate excellence by challenging ourselves with courage and confidence. We will seek to inspire a fun environment where innovation thrives, mentoring is essential, and our journey is celebrated. We will strive to deliver a legendary experience through our unrivaled service.
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